Understanding Aggressive Behaviour & De-escalation
This course will enable staff to appropriately manage violent and aggressive behaviour in a person-centric approach relevant to any industry.
The course is 3 hours that can be offered as a standalone certificated course or as part of a full PMVA course.
Staff are often exposed to aggressive behaviour in their work roles. This course will help them understand where aggression comes from and how to manage it in a safe way without physical skills.
In today’s health & social care industry abusive practice shouldn’t exist. Unfortunately, we still hear too many stories of its occurrence. This problem is in part due to poor training and staff knowledge.
That is what this course is about- educating staff about challenging behaviour and the root causes to better equip them to manage situations in a caring and supportive way and focus on de-escalation as the forefront mechanism to prevent the use of restrictive practices.
Based in Norfolk, we can deliver PMVA training to your organisation throughout the UK.
Our PMVA tutors are fully qualified GSA trainers and have over a decade experience in both the use of the training in secure services and in teaching the subject, using real experiences and underpinning knowledge to embed the learning.
This course is certificated